States Management

Client States

ID Name Description Order Actions
1ProspectInitial prospecting state1Edit
23— Registration StartedClient has started the registration process1Edit
24— Registration In ProgressClient is in the process of completing registration2Edit
2— RegisteredClient has completed registration3Edit
3FICAClient is undergoing FICA verification3Edit
25— Sent FICA RequestRequest sent to the client for FICA documents1Edit
26— FICA Documents CollectionCollecting necessary documents from the client2Edit
27— FICA Documents VerificationVerifying the documents submitted by the client3Edit
28— FICA Final ApprovalFinal approval after verification4Edit
29— FICA VerifiedClient's FICA verification completed5Edit
4Mandates SentMandates have been sent to the client4Edit
5Mandates SignedClient has signed the mandates5Edit
6Applied For Bank AccountClient has applied for a bank account6Edit
44— New Account: CapitecClient applied for a new Capitec bank account1Edit
45— New Account: RMBClient applied for a new RMB bank account2Edit
46— Account Migration DocsDocuments submitted for account migration3Edit
47— Awaiting Bank ApprovalAwaiting bank's approval for the new account4Edit
7Capitec Account ActiveClient's Capitec account is active7Edit
48— Trade Limit UpdatedClient's trade limit updated in the system1Edit
49— Online Access RequestedOnline access requested for the client's Capitec account2Edit
50— Online Access GrantedOnline access granted for the client's Capitec account3Edit
8RMBClient's RMB account is being managed8Edit
9Add New BankClient is adding a new bank account9Edit
10Added To ExchangeClient has been added to the exchange10Edit
11Welcome Email SentWelcome email has been sent to the client11Edit
12Welcome CallConducting the welcome call with the client12Edit
30— Called Client 1First call made to the client1Edit
31— Sent Mail 1First email sent to the client2Edit
32— Called Client 2Second call made to the client3Edit
33— Called Client 3Third call made to the client4Edit
34— Allocate AccountantAccountant allocated to the client5Edit
35— Welcome Call CompleteWelcome call process completed6Edit
13Introduce AccountantClient's accountant has been introduced13Edit
14Credit FacilityManaging the client's credit facility14Edit
36— Sent FormForm sent to the client for credit facility application1Edit
37— CF RegisteredClient has registered for credit facility2Edit
38— CF DeclinedCredit facility application declined3Edit
39— CF ApprovedCredit facility application approved4Edit
15Sign Current Years MandatesSigning the current year's mandates15Edit
40— Called Client 1First call made to the client regarding mandates1Edit
41— Called Client 2Second call made to the client regarding mandates2Edit
42— Mandates SignedClient signed the mandates3Edit
43— Mandates CompletedMandates process completed4Edit
16Awaiting AIT DocsAwaiting AIT documents from the client16Edit
51— AIT Form SentAIT form sent to the client1Edit
52— AIT Docs CompleteAIT documentation process completed2Edit
17New AITProcessing a new AIT for the client17Edit
53— AIT RequiredNew AIT submission required1Edit
54— AIT SubmittedAIT submitted and awaiting approval2Edit
55— AIT ApprovedNew AIT submitted and approved3Edit
18Ready to TradeClient is ready to trade18Edit
56— Awaiting Trading CapitalClient is awaiting trading capital1Edit
57— Awaiting Source Of FundsClient is awaiting source of funds2Edit
58— Review Source Of FundsReviewing the source of funds3Edit
59— SOF ApprovedSource of funds approved4Edit
19TradingClient is actively trading19Edit
60— Started TradingClient has started trading1Edit
61— Trading CompletedClient has completed trading2Edit
20Completed Trading For The YearClient has completed trading for the year20Edit
21Client ResignedClient has resigned21Edit
22InactiveClient is inactive22Edit